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We Go Beyond the Ordinary
People-Centered
Approach
Stay productive, connected, and confident, knowing you're backed by experts who truly care.
Quick Resolution
Times
Our quick resolution and a one-hour response time assures that your IT issues are addressed promptly.
Soldier On Service Commitment
IT support that’s reliable, thorough, and committed to getting it right the first time, every time.
What are Managed IT Services?
Managed IT services refer to outsourcing the responsibility of maintaining, monitoring, and optimizing your company’s IT infrastructure to a dedicated team of experts. Instead of dealing with issues as they arise, managed IT services provide proactive support, ensuring that your systems run smoothly and securely at all times. This includes everything from managing your network, servers, and data storage, to cybersecurity, backup solutions, and day-to-day technical support.
With a managed IT service provider like TriTech, businesses gain access to a range of services tailored to their specific needs. It’s more than just technical fixes – it’s about having a partner that’s always a step ahead, preventing problems before they happen. Whether it’s keeping your software updated, monitoring for security threats, or providing quick help desk support, managed IT services free up your internal resources, so you can focus on growing your business.
Stay Ahead with Proactive IT Management
At TriTech, we don’t wait for problems to arise. Instead, our proactive managed IT services keep your systems running smoothly by addressing potential issues before they affect your operations.
Through real-time monitoring and preventive maintenance, we continuously track the health of your IT environment. Our expert team identifies vulnerabilities, optimizes performance, and prevents disruptions—so you can focus on growing your business without worrying about technology setbacks. Whether it’s ensuring your network is secure or keeping your infrastructure updated, we’re there every step of the way.
Quick Solutions, Minimal Downtime
We know that every minute of downtime can have a ripple effect across your business. Lost productivity, missed opportunities, and frustrated customers are just the beginning. That’s why we’re committed to resolving your IT issues quickly—before they disrupt your workflow.
Our expert technicians understand the urgency of your business operations. With a 1-hour response time, we get to work the moment a problem arises. But we don’t stop there—our proactive monitoring and maintenance ensure that many issues are resolved before you even know they exist.
Our Managed IT Services
Network Monitoring & Support
Our team monitors your network 24/7 to ensure your systems are always online, secure, and running efficiently. We catch potential issues before they escalate, providing seamless support to prevent downtime.
Data Backup & Recovery
Your data is the backbone of your business, and we protect it with automatic backups and fail-proof recovery solutions. In case of a disaster, we ensure that your critical information is restored quickly and securely.
Cloud Services & Management
Maximize the flexibility of cloud-based systems with our management services. We help you integrate, manage, and scale cloud solutions to boost collaboration, security, and performance.
Cybersecurity Solutions
We safeguard your systems with advanced cybersecurity measures, protecting your network from threats, breaches, and vulnerabilities. Our solutions assist your business to be safe from cyber-attacks, ransomware, and data loss.
Help Desk Support
TriTech’s help desk offers fast, expert assistance to solve any IT issues your team encounters. From troubleshooting software glitches to answering questions, we’re here to ensure your technology works smoothly.
IT Strategy & Consultation
We work with you to develop an IT strategy aligned with your business goals. Whether you’re looking to streamline processes or scale your infrastructure, we provide expert advice to guide your technology decisions.
Address
2325 Parklawn Drive, D
Waukesha, WI 53186
Phone
262-717-0037
Connect
Monthly IT Management for VoIP Phone Systems
Keep your business connected and communication seamless with TriTech’s Monthly IT Management for VoIP Phone Systems. We take care of everything from system performance to troubleshooting, ensuring your phone system runs smoothly day in and day out.
Our expert team provides ongoing support and proactive maintenance, so your VoIP system is always optimized for clarity and reliability. Whether you’re facing minor glitches or looking to scale your communication system, we make sure everything is handled efficiently—so you can focus on what matters most.
Here’s what you get with TriTech’s monthly VoIP management:
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System Updates & Configuration Adjustments: Stay ahead with the latest features and security updates. We’ll keep your system running smoothly and make configuration changes as your business grows.
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Troubleshooting & Fast Support: Our dedicated help desk's fast resolution time minimizes downtime and keeps your team connected.
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Moves, Adds, and Changes: Whether you’re adding new users or shifting office locations, we manage all necessary system changes seamlessly.
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Priority Service: Enjoy top-tier support with quick response times and prioritized assistance whenever needed.
TriTech’s monthly IT management for VoIP makes sure your communication is clear, reliable, and always ready to meet your business’s demands.
Comprehensive Monthly Maintenance for IP Camera Systems
Stay secure with TriTech’s Monthly Maintenance Care (MMC) for IP Camera Systems.
Our proactive service plan includes regular inspections, system updates, and troubleshooting to keep your cameras functioning at their best.
We don’t just set up your security system—we maintain it, so you have peace of mind knowing your business is protected around the clock.
With our monthly service, you’ll receive:
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Routine System Checks: We perform regular health checks to catch potential issues before they become problems.
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Firmware Updates: Keep your cameras and software up-to-date with the latest features and security patches.
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Proactive Troubleshooting: Our team quickly addresses any issues that arise, minimizing downtime and ensuring continuous surveillance.
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Priority Support: Get fast, reliable support whenever you need it so your security system remains fully operational.
With TriTech’s MMC for IP Camera Systems, you can focus on running your business, confident that your security is in expert hands.
Streamline Your Office with TriTech’s Managed Print Agreements
Managing print devices can be a time-consuming task, but with TriTech’s Managed Print Agreements, you can eliminate the hassle and focus on what truly matters—running your business.
Our comprehensive service takes care of everything from monitoring device performance to replenishing supplies, ensuring your print environment operates efficiently without any interruptions.
By adding a Managed Print Agreement to your service plan, you’ll benefit from:
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Proactive Maintenance & Repairs: We keep your printers in top shape with regular maintenance checks and timely repairs, preventing unexpected breakdowns and costly downtime.
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Automatic Supply Replenishment: Never run out of ink, toner or supplies again. We monitor your usage and automatically deliver supplies before you even realize you need them.
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Centralized Print Management: Streamline operations with one point of contact for all your print needs, from hardware support to supply management, simplifying your workflow and reducing operational costs.
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Usage Reporting & Optimization: Gain insights into your printing habits with detailed reports, helping you optimize your resources and reduce waste.
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Priority Support & Quick Response: Enjoy peace of mind with fast, prioritized support whenever issues arise, ensuring minimal disruption to your office productivity.
With TriTech’s Managed Print Agreements, your print devices are in expert hands, allowing you to focus on driving your business forward without the distraction of print management.